Cobalt is out! Pre-order (20%OFF)

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Re: Cobalt is out! Pre-order (20%OFF)

Post by CoDee » Mon Jun 12, 2017 2:09 am

This sounded great on the master bus of a mix I was finishing. It just gave me a special something I'd really appreciated. The pre, eq and compression are excellent. Cobalt made an indelible impression, right out of the gate. Had to pick it up. Very nice work!
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Re: Cobalt is out! Pre-order (20%OFF)

Post by markgalup » Mon Jul 10, 2017 5:09 am

How long will Cobalt remain in presale?
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Re: Cobalt is out! Pre-order (20%OFF)

Post by giancarlo » Mon Jul 10, 2017 5:45 am

A couple of days

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Re: Cobalt is out! Pre-order (20%OFF)

Post by markgalup » Mon Jul 17, 2017 9:01 pm

The installers other than the main COBALT in the Mac VST 64 bit folder seem to be for the trial version. Can anyone advise please?

MG
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Re: Cobalt is out! Pre-order (20%OFF)

Post by Avgatzeblouz » Tue Jul 18, 2017 2:53 pm

Are we still waiting for the 48-88.2 pack ?
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Re: Cobalt is out! Pre-order (20%OFF)

Post by markgalup » Wed Jul 19, 2017 6:13 am

markgalup wrote:The installers other than the main COBALT in the Mac VST 64 bit folder seem to be for the trial version. Can anyone advise please?

MG
Can someone guide me to the non-trial VST 64 bit installers?
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Re: Cobalt is out! Pre-order (20%OFF)

Post by markgalup » Fri Jul 21, 2017 3:16 am

^^ One more time...
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Re: Cobalt is out! Pre-order (20%OFF)

Post by giancarlo » Fri Jul 21, 2017 3:56 am

Raise a ticket please!
Meanwhile I'll tell them about your post here, but for troubleshooting the ticket is the way to go (the authorization prompt could be caused by something else)

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Re: Cobalt is out! Pre-order (20%OFF)

Post by giancarlo » Fri Jul 21, 2017 4:00 am

Avgatzeblouz wrote:Are we still waiting for the 48-88.2 pack ?
It's in betatesting

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Re: Cobalt is out! Pre-order (20%OFF)

Post by markgalup » Fri Jul 21, 2017 5:10 am

giancarlo wrote:Raise a ticket please!
Meanwhile I'll tell them about your post here, but for troubleshooting the ticket is the way to go (the authorization prompt could be caused by something else)
Thanks, Go. Ok, will do - wasn't sure if this was ticket-worthy. FWIW, I'm not having an authorization prompt I don't believe, it's just that the plugs have the "T" after them.

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Re: Cobalt is out! Pre-order (20%OFF)

Post by giancarlo » Fri Jul 21, 2017 6:46 am

Ok possibly you are correct

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Re: Cobalt is out! Pre-order (20%OFF)

Post by Support » Fri Jul 21, 2017 11:59 am

Following Mark Galup report, we installed and tested Cobalt commercial and trial in VST 64 bits format.

Files end in a "T", example COBALTCOMPT, are trial products, shown in our authorization application, Aquarius Lite, as a trial product.

Files not end in a "T", COBALTCOMP, are commercial products, shown in our authorization application, Aquarius Lite, as a commercial product.

File names should be the same in other formats in OSX or Windows, but if something is wrong, please report it us.

Please remember we provide customer support via ticket from your dashboard.
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Re: Cobalt is out! Pre-order (20%OFF)

Post by markgalup » Mon Jul 24, 2017 6:15 pm

Support wrote:Following Mark Galup report, we installed and tested Cobalt commercial and trial in VST 64 bits format.

Files end in a "T", example COBALTCOMPT, are trial products, shown in our authorization application, Aquarius Lite, as a trial product.

Files not end in a "T", COBALTCOMP, are commercial products, shown in our authorization application, Aquarius Lite, as a commercial product.

File names should be the same in other formats in OSX or Windows, but if something is wrong, please report it us.

Please remember we provide customer support via ticket from your dashboard.
First, thank you for looking into this. Second, I will respond to the support ticket as well. Third, I am terribly sorry - this is my fault and was my eyes playing tricks on me. Working around the clock on computers plus having a two year old and a baby on the way will do that to you :D

To confirm, everything is working as it should - thanks!

MG
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Re: Cobalt is out! Pre-order (20%OFF)

Post by Avgatzeblouz » Mon Jul 24, 2017 7:43 pm

markgalup wrote:
Support wrote:Following Mark Galup report, we installed and tested Cobalt commercial and trial in VST 64 bits format.

Files end in a "T", example COBALTCOMPT, are trial products, shown in our authorization application, Aquarius Lite, as a trial product.

Files not end in a "T", COBALTCOMP, are commercial products, shown in our authorization application, Aquarius Lite, as a commercial product.

File names should be the same in other formats in OSX or Windows, but if something is wrong, please report it us.

Please remember we provide customer support via ticket from your dashboard.
First, thank you for looking into this. Second, I will respond to the support ticket as well. Third, I am terribly sorry - this is my fault and was my eyes playing tricks on me. Working around the clock on computers plus having a two year old and a baby on the way will do that to you :D

To confirm, everything is working as it should - thanks!

MG
Well, you could name your new baby "Enrique", and you will be forgiven.
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Re: Cobalt is out! Pre-order (20%OFF)

Post by markgalup » Mon Jul 24, 2017 8:11 pm

^^ That does have a nice ring to it... but we're still leaning towards little Support Galup. :x :lol:

MG
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