Seems like two months later is already too late

So, is it just me or have you guys succeeded to get a proper invoice from Acustica (not the automated receipt of payment from Paypal) and how?
Best,
Thomas
Is there a time limit for issuing invoices other than that for intra-Community supplies or cross-border supplies of services subject to the reverse charge?
(History)
Valid from:
11/03/2013
*A more recent answer is available for this question in the National Language(s).
Last update date:
11/03/2013 13:54:38
Language:
en
Answer:
Yes, see answer question 7
Since we are force to generate the invoice immediatly, it means that if the data is missing we cannot do a b2b invoice. A b2b invoice is a "compulsory case".The invoice should be issued when the transaction is made (Article 6 and 21(4) of Presidential Decree 633/1972). In derogation to the rule: a) for supply of goods delivered or sent as resulting from a transport notice or from any other document suitable to identify the subjects involved according to specific requirements determined by law, as well as for service supply identified by suitable documentation, made in the same month towards the same subject, a summary invoice can be issued detailing the single transaction operated before the 15th day in the month following the transactions. b) For supply of goods made to third party by the customer through the supplier, the invoice is issued before the end of the month following the delivery or shipping of the goods. web site www1.agenziaentrate.gov.it/inglese/
- so all B2B are compulsory (but you need to provide a VIES!)When is an invoice compulsory?
An invoice is required for VAT purposes under EU rules in:
most business-to-business (B2B) supplies
certain business-to-consumer (B2C) transactions
There may also be specific national rules on transactions requiring an invoice.
I have exactly the same issue.Classik wrote: So, is it just me or have you guys succeeded to get a proper invoice from Acustica (not the automated receipt of payment from Paypal) and how?
Best,
Thomas
I've done exactly this - at least 3 times.giancarlo wrote:I add a detail: for b2b invoices you should communicate your VIES and we should verify it at the link:
http://ec.europa.eu/taxation_customs/vies/?locale=it
No one ever has told me to contact AA BEFORE buying, there is not even the slightest hint in your web shop or anywhere else.giancarlo wrote:this is the reason why you should contact us BEFORE BUYING (exactly like apple is doing, you should phone them BEFORE).
So we can tell you if we can do a b2b invoice.
But in general if you required successfully a b2b invoice previously just buy and contact us, possibly in the same day.
This is something I do not understand at all and neither does my tax accountant.giancarlo wrote:About gross and net amounts:
our prices are "gross". It means that USA is paying goods MORE than france: we apply a VAT on the product in EU.
Anyway for B2B invoices we convert the full gross to the amount in reverse charge. It means you pay the product MORE, because on this price you should pay taxes.
An example: a product is priced 120 eur
USA pays 120, full gross. We don't pay IVA (our national VATs)
UK pays 120, but we pay 20 eur to UK using MOSS
If the customer asks for a b2b invoice he pays 120 and gets and invoice on 120 but 0 VATs. It means we will not pay anyting to UK.But he is forced to pay OTHER 20% on the full reverse charge amount, so other 24 eur. He pays the product 144 (120 eur + 24 eur vat)
I can only agree with that, I love AA - but I'm holding back further purchases ( e.g. Coral ) until this is resolved.Classik wrote:I hate being forced to make the subject public as I love the products and I'd be much more happy to discuss the use of such EQ/Compressor instead of ranting here...
Best,
Thomas
the situation will change on the new website, we'll try to figure a way for doing it.kingslanemusic wrote:I have exactly the same issue.Classik wrote: So, is it just me or have you guys succeeded to get a proper invoice from Acustica (not the automated receipt of payment from Paypal) and how?
Best,
Thomas
I have made several attempts to get a clarification on this to no avail.
There was a support ticket conversation with Enrique where he told me to
request a B2B invoice right after the purchase - which I did. ( literally minutes after the purchase )
But the manually created invoice I received has VAT 0.- € .
I've done exactly this - at least 3 times.giancarlo wrote:I add a detail: for b2b invoices you should communicate your VIES and we should verify it at the link:
http://ec.europa.eu/taxation_customs/vies/?locale=it
No one ever has told me to contact AA BEFORE buying, there is not even the slightest hint in your web shop or anywhere else.giancarlo wrote:this is the reason why you should contact us BEFORE BUYING (exactly like apple is doing, you should phone them BEFORE).
So we can tell you if we can do a b2b invoice.
But in general if you required successfully a b2b invoice previously just buy and contact us, possibly in the same day.
BTW, I have bought tons of Apple equipment over the past 25 years and NEVER had to contact them before the purchase in order to get a proper invoice.
This is something I do not understand at all and neither does my tax accountant.giancarlo wrote:About gross and net amounts:
our prices are "gross". It means that USA is paying goods MORE than france: we apply a VAT on the product in EU.
Anyway for B2B invoices we convert the full gross to the amount in reverse charge. It means you pay the product MORE, because on this price you should pay taxes.
An example: a product is priced 120 eur
USA pays 120, full gross. We don't pay IVA (our national VATs)
UK pays 120, but we pay 20 eur to UK using MOSS
If the customer asks for a b2b invoice he pays 120 and gets and invoice on 120 but 0 VATs. It means we will not pay anyting to UK.But he is forced to pay OTHER 20% on the full reverse charge amount, so other 24 eur. He pays the product 144 (120 eur + 24 eur vat)
In practice it means you are taking gross for net and you advertise with net
prices.
There is NO other EU based company I have ever dealt with handling it the way you do it.
I can only agree with that, I love AA - but I'm holding back further purchases ( e.g. Coral ) until this is resolved.Classik wrote:I hate being forced to make the subject public as I love the products and I'd be much more happy to discuss the use of such EQ/Compressor instead of ranting here...
Best,
Thomas
This quirky issue does not match the overall open mindedness and transparency of AA at all, imo.
best,
Sebastian
Yes, but that is exactly my point.giancarlo wrote:To my knowledge: price in this case is simply higher. And in this case you pay taxes and not austica. There is no rule in eu that forces to sell b2b at the same price used for b2c. What is important is the fact someone pays vat taxes, and always. In this case vats are paid from you in your country directly for a product which is more expensive.