Do not panic / The quick HELP thread

[elam]

Maybe its due to i havent rx'd my key yet from Giancarlo - i hope thats all ???

Yes it is.Just wait for Giancarlo to send you your license.You're supposed to "see" everything after that.

[skyvalley]

hi!

i sent yesterday (around 3pm) to [email protected] my ser-file (neb3pro). no response till now. did you get my mail with the attachment?

thanks!
chris

[giancarlo]

yes, but during weekends graziano is slower!

[skyvalley]

ok! thank you for your reply giancarlo!

atb,
chris

[jasperhb]

NebulaServer.zip

(176 Bytes) Downloaded 124 times

I've attached the .ser twice before. Now I see that .ser is not allowed (I had to use another browser to see the error message).

I've added it in a .zip file this time.

Wish: I really wished that registrating was an automatic on-line exercise like it is most often the case.

Thank you

I've waited for a week now and still no autorization file posted here? Nor any in the "User Area\My Autorizations"?

Please post here (or in my User Area). Pleae don't email it to me as .exe files (even when in a compressed file of any type) will be removed by spam-filter.

Thank you.

[jasperhb]

NebulaServer.zip

I've attached the .ser twice before. Now I see that .ser is not allowed (I had to use another browser to see the error message).

I've added it in a .zip file this time.

Wish: I really wished that registrating was an automatic on-line exercise like it is most often the case.

Thank you

I've waited for a week now and still no autorization file posted here? Nor any in the "User Area\My Autorizations"?

Please post here (or in my User Area). Pleae don't email it to me as .exe files (even when in a compressed file of any type) will be removed by spam-filter.

Thank you.

Are you ever going to respond to this? I'm a customer who paid real money for this, please treat me accodingly.

This is becoming a joke! Everytime I upgrade my PC, add new harddisk etc. I takes me weeks and weeks to get this thing to work again, because of this dafted autorization scheme that is probably just as much a strain of you as it is on your customers. It need to be fixed!

Thank you.

[giancarlo]

for next time: simply use a different email address and send your ser file to [email protected]
Keys are generated from graziano around once a day. During weekends he is slower.

[DErVM]

Hello!

I'm still waiting for a license too...

http://www.acustica-audio.com/phpBB3/vi ... =16&t=8127

Cheers,
Michael

[giancarlo]

ok I see you received it via mail

[jeffbdavis]

Hi. I bought Nebula 3 Pro last night and can't find any .SER file on my Mac. I've already sent an email and posted a thread in the request area of the forum. Just found this thread - sorry for the double post. Here's the system serial number if it helps: W87234JHYA4

Also, I'm going to be switching to a new Mac in a few weeks. Do I need to go through the same process and request a new authorization file when I move to the new machine? Thanks in advance. Can't wait to get started with Nebula!
-Jeff D.

[enriquesilveti]

Hi. I bought Nebula 3 Pro last night and can't find any .SER file on my Mac. I've already sent an email and posted a thread in the request area of the forum. Just found this thread - sorry for the double post. Here's the system serial number if it helps: W87234JHYA4

Also, I'm going to be switching to a new Mac in a few weeks. Do I need to go through the same process and request a new authorization file when I move to the new machine? Thanks in advance. Can't wait to get started with Nebula!
-Jeff D.

Welcome Jef. I reported you .SER request to AA info email. You will receive you personal customer key today or tomorrow. After you switch to a new MAC, send us your .SER file or your OSX serial number and we will send you a new personal customer key.

[SWANG]

hello,

i uploaded my .ser last night. happy to be here, and looking forward to using nebula. thanks!

[jeffbdavis]

Sounds great! Thanks again, Enrique.

[panini]

Hi, Acustica guys!

I've bought the N3 Pro Bundle 3 days ago, have done paypal transaction, but still didn't get my .ser. What is the reason? Thanks.

[dizzib]

I uploaded my 32-bit SER 2 days ago, still awaiting license file!?
Cheers,
Andy.