Purple

Tips & tricks, working results, technical support
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giancarlo
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Re: Purple

Post by giancarlo » Thu Sep 08, 2016 8:07 pm

In previous instances it should work as before
Did you test in new instances?

testa
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Re: Purple

Post by testa » Thu Sep 08, 2016 10:29 pm

Yes, new instances. The problem is just with the VST version. The AU version works great. When i select different frequency, the level drops, but using the default setting (200Hz, 700Hz, 1.5KHz) works normally.

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Re: Purple

Post by Support » Fri Sep 09, 2016 9:50 am

testa wrote:Thanks for the update! :) I have a question about the installers. I have to reinstall the 44/96 pack? or just install the new one?? Because with P5 @48/88KHz, my signal drops around 10 dBs. :roll:
It depends, Windows and OSX? And the endless circle start again. If you need support, send us a support ticket and details about your issue, we can give you a precise answer only with detalis.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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waffleneck
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Re: Purple

Post by waffleneck » Sun Sep 11, 2016 1:30 am

Requesting a +/- 12 dB Output Gain control, incorporated into the design in such a way as to maintain the simple GUI layout. Maybe a secret hidden screw turn... or a pot around the toggle...

In any case it would help for A/B ing
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Re: Purple

Post by jfjer379 » Sun Sep 11, 2016 1:57 am

waffleneck wrote:Requesting a +/- 12 dB Output Gain control, incorporated into the design in such a way as to maintain the simple GUI layout. Maybe a secret hidden screw turn... or a pot around the toggle...

In any case it would help for A/B ing
+1
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Thierr7
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Re: Purple

Post by Thierr7 » Sun Sep 11, 2016 10:33 pm

+1

leckel1996
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Re: Purple

Post by leckel1996 » Tue Sep 13, 2016 5:50 am

+1
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DarkandKurious
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Re: Purple

Post by DarkandKurious » Sun Sep 18, 2016 12:04 pm

This might be subjective, not a scientific test, but the issues I was having before the new version seem dealt with. There is still some lag on the controls, but I am finding it much easier to dial in sounds, so a big thank you from me!
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Navy, Purple, Pink 2412/7236, Ultramarine, Coral, Lime, Pearl, Diamond, Gold, Cobalt, Ebony

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Re: Purple

Post by JulenJVM » Mon Mar 06, 2017 4:10 pm

+1 on having an Output control!

stmcfl
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Re: Purple

Post by stmcfl » Sun May 07, 2017 10:54 pm

just bought purple, awesome btw. Read about the p1 version and the p1 ulitmate version, but dont see this anywhere. was this part of the actual release or was it done away with? Thank you

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Re: Purple

Post by antago1 » Tue May 09, 2017 2:41 am

I just bought Purple and now I cannot access the files via "box". This is the second happening (the first time was when I purchased Diamond & Gold). Please, fix this.

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Re: Purple

Post by Support » Tue May 09, 2017 11:14 am

We provide support via ticket system.

For submit a support ticket, first log-in into your user account, and go Customer Area, Dashboard, Get Support and submit a support ticket.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Re: Purple

Post by antago1 » Tue May 09, 2017 9:34 pm

I did that, but it seems like more of a website issue or something. It's not just Purple, but I cannot access any of my Acustica plugins from Dashboard.

DarkandKurious
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Re: Purple

Post by DarkandKurious » Wed May 10, 2017 6:35 am

antago1 wrote:I did that, but it seems like more of a website issue or something. It's not just Purple, but I cannot access any of my Acustica plugins from Dashboard.
I found I needed to enable third party cookies to get box to work (or even allow all cookies, depending on the browser) as it is a separate website.
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Navy, Purple, Pink 2412/7236, Ultramarine, Coral, Lime, Pearl, Diamond, Gold, Cobalt, Ebony

antago1
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Re: Purple

Post by antago1 » Wed May 10, 2017 10:08 am

Thank you! I had to download off of my other computer, but now I know. Very useful information!

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