MIGRATION TO THE NEW WEBSITE - THE TOPIC

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giancarlo
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MIGRATION TO THE NEW WEBSITE - THE TOPIC

Post by giancarlo » Thu Jan 11, 2018 12:22 pm

Around the end for the current week/ the beginning of next week we'll shutdown this server FOREVER.

Few things to say

1) everything will be DOWN for days
2) send urgent mails to [email protected]
3) alternatively contact us using our Facebook page or Acustica Audiophiles group on Facebook
4) aquarius will NOT stop working

IT IS VERY IMPORTANT TO SAY THAT THE NEW WEBSITE WILL WORK ON YOUR USER EMAIL AND NOT YOUR ACTUAL USERNAME.

Be sure to check that your account on this website is properly configured on a working user email.
If the user email is wrong you could not login, or change your password, and the import of your data WILL FAIL in most of cases.

Anyway aquarius will feature a double login for a while, and if something goes wrong we could migrate your account manually BUT IT IS A VERY SLOW PROCEDURE.

So my suggestion: check that your user eamil is correct NOW.

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babiuk
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Re: MIGRATION TO THE NEW WEBSITE - THE TOPIC

Post by babiuk » Fri Jan 12, 2018 2:04 am

Just a question,
I don’t understand what you mean when you say “check if my account is properly configurated on a working user email”

Pleas could you explain? Or where we must verify what, please?
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ce1909
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Re: MIGRATION TO THE NEW WEBSITE - THE TOPIC

Post by ce1909 » Fri Jan 12, 2018 3:44 am

To me it sounds like your email needs to be functioning & associated with your account in case they need to contact you for verification.

In other words make sure they can contact you via the email listed in your account.

At first I thought he meant make sure you can login with your email address instead of your username on this current server but that's not possible. I guess you will be able to or will need to use your email address only on the new server.

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babiuk
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Re: MIGRATION TO THE NEW WEBSITE - THE TOPIC

Post by babiuk » Fri Jan 12, 2018 10:27 pm

thanks, ce1909, for your response, it seems to be that.

Anyway it would have been nice an answer from G or other AA member, specially in a thread created by G which is called THE TOPIC
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ce1909
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Re: MIGRATION TO THE NEW WEBSITE - THE TOPIC

Post by ce1909 » Fri Jan 12, 2018 10:48 pm

Yeah, I don't get why he avoids his own posts.

Phelix
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Re: MIGRATION TO THE NEW WEBSITE - THE TOPIC

Post by Phelix » Sat Jan 13, 2018 12:06 pm

babiuk wrote:Just a question,
I don’t understand what you mean when you say “check if my account is properly configurated on a working user email”

Pleas could you explain? Or where we must verify what, please?
Validate or update your customer Email address, on this website here:

Customer Area > Dashboard > My Account > Account Information > Customer Information > Email

:-)
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babiuk
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Re: MIGRATION TO THE NEW WEBSITE - THE TOPIC

Post by babiuk » Sat Jan 13, 2018 4:28 pm

Phelix, thanks a lot!

That exact path is perfect, thanks again.

Being a user who has to explaining this thing and not AA stuff theirselves is something which is not going to change with a new website...
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giancarlo
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Re: MIGRATION TO THE NEW WEBSITE - THE TOPIC

Post by giancarlo » Mon Jan 15, 2018 1:26 pm

migration is scheduled for tomorrow, 16th january 2018. It will last 2-3 days.

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giancarlo
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Re: MIGRATION TO THE NEW WEBSITE - THE TOPIC

Post by giancarlo » Tue Jan 16, 2018 1:04 pm

Ok we are testing all data right now. I think we'll shutdown the website tomorrow and it will be pretty fast (a single day).
We are trying to minimize it.

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Re: MIGRATION TO THE NEW WEBSITE - THE TOPIC

Post by Frogy » Fri Jan 19, 2018 2:44 pm

OK!!!! Up and running and looking good. Quick turn round Acustica. Well done.

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