Amethyst 3 - TBR 10-11th may

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darren
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Re: Amethyst 3 - TBR 10-11th may

Post by darren » Fri Aug 11, 2017 6:50 am

Hi,

Can anyone tell me why v3 is much more quiet at output than v2.

I submitted a supper ticket and was asked for screenshots, I sent them and have heard no reply for several weeks.
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Re: Amethyst 3 - TBR 10-11th may

Post by BCz » Sun Aug 13, 2017 7:35 pm

The input knob seems to be set at -18 at load up. I don't remember if Am2 had that behavior. Did you rule that out? Although I think it did.
Last edited by BCz on Mon Aug 14, 2017 4:55 pm, edited 1 time in total.

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Re: Amethyst 3 - TBR 10-11th may

Post by giancarlo » Sun Aug 13, 2017 10:04 pm

Someone else reported it. When enrique will be back from vacations I'll tell him to check all pending tickets

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Re: Amethyst 3 - TBR 10-11th may

Post by Support » Wed Aug 16, 2017 9:18 am

Testing version 2 versus version 3 with similar setting with get similar level values.
AMTv2VSAMTv3.JPG
If you get a different behavior, please open a support ticket and assign it to technical support.

---

Acqua Effects troubleshooting and weird behavior report

https://www.acustica-audio.com/phpBB3/v ... 32&t=28860

If you detect weird behavior or a possible bug in our Acqua Effect products line, we recommend you to contact us through our ticket system in order to track each inquiry.

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Re: Amethyst 3 - TBR 10-11th may

Post by darren » Mon Aug 28, 2017 4:24 pm

I have different behaviour.. You have a support ticket for some months now.
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Re: Amethyst 3 - TBR 10-11th may

Post by Support » Mon Aug 28, 2017 5:25 pm

darren wrote:I have different behaviour.. You have a support ticket for some months now.
Please paste here your technical support ticket code.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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