"Bad Behavior is found" responding tickets

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Mordus
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"Bad Behavior is found" responding tickets

Post by Mordus » Wed Dec 23, 2015 7:33 pm

Hi,

I'm trying to answer an opened ticket for a couple of days, and when I send my answer the web returns to the home page with that message: "Bad Behavior is found"

I'm wondering if anyone else is experiencing that, or is just me...

I've tried responding the ticket with Safari and Chrome, same error on both.

The ticket is TECH-0000001686;


Thanks.
Keep it simple, be happy.

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Re: "Bad Behavior is found" responding tickets

Post by Support » Wed Dec 23, 2015 10:44 pm

Mordus wrote:Hi,

I'm trying to answer an opened ticket for a couple of days, and when I send my answer the web returns to the home page with that message: "Bad Behavior is found"

I'm wondering if anyone else is experiencing that, or is just me...

I've tried responding the ticket with Safari and Chrome, same error on both.

The ticket is TECH-0000001686;


Thanks.
Do not add XML or other code text in ticket.
Use a text file for XML code and attach it in the ticket.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Mordus
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Re: "Bad Behavior is found" responding tickets

Post by Mordus » Wed Dec 23, 2015 10:55 pm

Wow! Thanks

Just to be sure i understand...
If I write plain text in the response window is ok. But if in the middle of that text i add, for example, the word "<DATAPATH>", then i get this "bad behavior" error.
Right?

Nice to know, thanks.
Keep it simple, be happy.

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basaristudios
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Re: "Bad Behavior is found" responding tickets

Post by basaristudios » Thu Dec 24, 2015 6:13 pm

You should not behave badly, thats why.
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Re: "Bad Behavior is found" responding tickets

Post by Mordus » Thu Dec 24, 2015 8:13 pm

[email protected] wrote:You should not behave badly, thats why.
Sure, I try... one of the most difficult things in life :mrgreen:

(*) Enrique was right, that was the problem.
Thanks again.
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Re: "Bad Behavior is found" responding tickets

Post by Support » Fri Dec 25, 2015 10:07 am

Mordus wrote:Wow! Thanks

Just to be sure i understand...
If I write plain text in the response window is ok. But if in the middle of that text i add, for example, the word "<DATAPATH>", then i get this "bad behavior" error.
Right?

Nice to know, thanks.
<DATAPATH> is code, ticket system not allow code.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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