licenses archive

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sneaky
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licenses archive

Post by sneaky » Thu Sep 19, 2013 9:14 am

Ive gone through all the products from neb free and now running server pro.

But my licenses archive page shows no licenses, instead says "Error reading directory! (Dir: ./users/./sneaky)"
Whats going on?

FrankydT
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Re: licenses archive

Post by FrankydT » Thu Sep 19, 2013 9:51 am

Me too...

sneaky
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Re: licenses archive

Post by sneaky » Thu Sep 19, 2013 9:55 am

and it tells you that youve exceeded the maximum number of authorisations when you try again right?
"zero of zero" ?

Think Ill give up for the day...
currently my nebula installation is wrecked :D

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enriquesilveti
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Re: licenses archive

Post by enriquesilveti » Thu Sep 19, 2013 6:09 pm

Reported.
Enrique Silveti.
Acustica Audio customer and technical support.

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Antonello
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Re: licenses archive

Post by Antonello » Thu Sep 19, 2013 8:54 pm

sneaky wrote:Ive gone through all the products from neb free and now running server pro.

But my licenses archive page shows no licenses, instead says "Error reading directory! (Dir: ./users/./sneaky)"
Whats going on?
Correct.
The folder is created only when you request a new licence.
Global Key Generator haven't the old keys...

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Antonello
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Re: licenses archive

Post by Antonello » Thu Sep 19, 2013 9:18 pm

sneaky wrote:and it tells you that youve exceeded the maximum number of authorisations when you try again right?
"zero of zero" ?

Think Ill give up for the day...
currently my nebula installation is wrecked :D
Hi,
can you confirm:

- os
- browser

Thanks

sneaky
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Re: licenses archive

Post by sneaky » Thu Sep 19, 2013 9:20 pm

Hi,
can you confirm:

- os
- browser

Thanks
Win7 64 bit, updated.
Google Chrome, latest.
Difficult to suspect either of these since I did a fresh install of W7 with no difficulties only a short while ago. Neither the browser nor o/s have changed since.
Cheers

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Antonello
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Re: licenses archive

Post by Antonello » Thu Sep 19, 2013 9:33 pm

sneaky wrote:
Hi,
can you confirm:

- os
- browser

Thanks
Win7 64 bit, updated.
Google Chrome, latest.
Difficult to suspect either of these since I did a fresh install of W7 with no difficulties only a short while ago. Neither the browser nor o/s have changed since.
Cheers
Send to me via mail the .ser file.
I need to reset your password.

Thanks

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Re: licenses archive

Post by sneaky » Fri Sep 20, 2013 2:57 am

ok. how do I do this please. email?

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Re: licenses archive

Post by sneaky » Fri Sep 20, 2013 7:37 am

Image
Ive tried to attach the .serfiles to a pm to the god administrator but "The extension ser is not allowed."

I considered removing the extension & trying again but nah

I moved the .ser files that are still there from from what was a working install two days ago to one side and ran nebula again and they are not re-created as I understood they should be?

I cannot upload the files to your licensing tool because it does not allow me to. But thats a wash anyway. I made the mistake of running Upgrade Nebula3 Server x64 1.3.600 and I am becoming frustrated. What do you suggest.
cheers
Steve

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