Ivory3 TBR on 12th-15th Sept

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Re: Ivory3 TBR on 12th-15th Sept

Post by Support » Thu Sep 14, 2017 4:43 pm

davidgary73 wrote:Ivory3 Comp1B fail validation in Logic but pass in Studio One.
Screen Shot 2017-09-14 at 16.46.35.png
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If you detect weird behaviour or a possible bug in our Acqua Effect products line, we recommend you to contact us through our ticket system in order to track each inquiry.

For create a tech support ticket, log-in in your Dashboard and go Customer Area, Dashboard, Get Support and submit a ticket.

Remember that we need a detailed information about your system, the product and installer you are using, and step by step information about how to reproduce the reported issue in our test systems.
Don't be afraid to upload to a free cloud service audio clip examples, screen capture with settings or screen videos of your problematic audio session.

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Re: Ivory3 TBR on 12th-15th Sept

Post by Support » Thu Sep 14, 2017 4:44 pm

o.navaille914 wrote:Both Compressors failing authorization in Logic.
Acqua Effects troubleshooting and weird behaviour report
viewtopic.php?f=32&t=28860

If you detect weird behaviour or a possible bug in our Acqua Effect products line, we recommend you to contact us through our ticket system in order to track each inquiry.

For create a tech support ticket, log-in in your Dashboard and go Customer Area, Dashboard, Get Support and submit a ticket.

Remember that we need a detailed information about your system, the product and installer you are using, and step by step information about how to reproduce the reported issue in our test systems.
Don't be afraid to upload to a free cloud service audio clip examples, screen capture with settings or screen videos of your problematic audio session.

If you are having download issues, installation issues or authorization issues we recommend you first to read our on-line guide located in Board index, Acqua, Working with Acqua.

Note: please assign normal priority to your ticket, high and low priority is used only internally by our staff.
Best regards,
Enrique Silveti.
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Re: Ivory3 TBR on 12th-15th Sept

Post by giancarlo » Thu Sep 14, 2017 5:07 pm

an other user reported a validation issue in logic, but we cannot reproduce it. We suggest to raise a ticket, so we understand which parameter is missing. The problem is about parameters which are saved and not recalled perfectly during a test (an unuseful test about parameters when the plugin is in init state). Basically forcing the validation it will work, we are investigating the issue trying to reproduce it in other virtual machines

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Re: Ivory3 TBR on 12th-15th Sept

Post by davidgary73 » Thu Sep 14, 2017 5:15 pm

Support wrote:
davidgary73 wrote:Ivory3 Comp1B fail validation in Logic but pass in Studio One.
Screen Shot 2017-09-14 at 16.46.35.png
Acqua Effects troubleshooting and weird behaviour report
http://www.acustica-audio.com/phpBB3/vi ... 32&t=28860

If you detect weird behaviour or a possible bug in our Acqua Effect products line, we recommend you to contact us through our ticket system in order to track each inquiry.

For create a tech support ticket, log-in in your Dashboard and go Customer Area, Dashboard, Get Support and submit a ticket.

Remember that we need a detailed information about your system, the product and installer you are using, and step by step information about how to reproduce the reported issue in our test systems.
Don't be afraid to upload to a free cloud service audio clip examples, screen capture with settings or screen videos of your problematic audio session.

If you are having download issues, installation issues or authorization issues we recommend you first to read our on-line guide located in Board index, Acqua, Working with Acqua.

Note: please assign normal priority to your ticket, high and low priority is used only internally by our staff.
Fail AU validation, not authorisation issue.

Got it working anyway..Cheers
Last edited by davidgary73 on Thu Sep 14, 2017 5:50 pm, edited 1 time in total.
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Re: Ivory3 TBR on 12th-15th Sept

Post by Support » Thu Sep 14, 2017 5:17 pm

o.navaille914 wrote:All the vsts are only for windows in the OSX folders...
In OSX folder. installer are for OSX, for VST download installer named as VST x86 and VST x64.
NRLP.JPG
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Re: Ivory3 TBR on 12th-15th Sept

Post by giancarlo » Thu Sep 14, 2017 5:23 pm

good news! the validation issue was reproduced: basically if the plugin is ALREADY authorized it fails the validation. We are checking a possible quick workaround

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Re: Ivory3 TBR on 12th-15th Sept

Post by davidgary73 » Thu Sep 14, 2017 5:36 pm

giancarlo wrote:good news! the validation issue was reproduced: basically if the plugin is ALREADY authorized it fails the validation. We are checking a possible quick workaround
I got it up and running. We need to clear Audio Unit cache.

First step is to do this @ https://www.arturia.com/faq/utilization ... 7439766698

2) Put all you AU plugins in a folder on the Desktop. Leave the failed AU Comp1B in the Component folder.

3) Then redo the clear audio cache again and launch Logic. Comp 1B will ask for authorisation. Quit Logic.

4) Put back all your AU into the Component folder and let Logic rescan.

Comp 1B will work and pass AU validation.
Last edited by davidgary73 on Thu Sep 14, 2017 5:41 pm, edited 1 time in total.
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Re: Ivory3 TBR on 12th-15th Sept

Post by giancarlo » Thu Sep 14, 2017 5:37 pm

quick workaround: remove the aut file (ivoryv2.aut) in your component folder and just run logic. Authorize it later or copy it back.

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Re: Ivory3 TBR on 12th-15th Sept

Post by giancarlo » Thu Sep 14, 2017 5:37 pm

oh yes exactly! I see your post! ahahahah
In any case if you remove also the authorization it is even better.

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Re: Ivory3 TBR on 12th-15th Sept

Post by SlayermanGR » Thu Sep 14, 2017 8:52 pm

Am I the only one here who gets a violent crash on Reaper (Win7 x64) when opening the DYNEQSTEREO plugin?
The rest of the plugs load normally...
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Re: Ivory3 TBR on 12th-15th Sept

Post by nellykhega » Thu Sep 14, 2017 9:06 pm

SlayermanGR wrote:Am I the only one here who gets a violent crash on Reaper (Win7 x64) when opening the DYNEQSTEREO plugin?
The rest of the plugs load normally...
Same thing on Studio one :shock: , Mixbus32c :o and Cubase :? MB Comp little bit raping CPU :x (more than Titanium)
Anyway EQ in M/S mode is increadible, also single compressor is amazing!!! :D
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Re: Ivory3 TBR on 12th-15th Sept

Post by queleden » Thu Sep 14, 2017 9:30 pm

Astonishing IVORY MAC-3!
:D :D :D :D
Thank you, thank you, Thank you, thank you, thank you, thank you and no words are invented to say thank you G, thank you AA Team!

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Re: Ivory3 TBR on 12th-15th Sept

Post by heraldo_jones » Thu Sep 14, 2017 9:53 pm

being only 44.1/96 means it will not work or would be any kind of problem if I use 48khz as my project bitrate?
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Re: Ivory3 TBR on 12th-15th Sept

Post by giancarlo » Thu Sep 14, 2017 10:02 pm

Dyneq "stereo" is the latest addition, and especially on mac osx there could be issues (we'll upload a better version maybe tomorrow, windows version is a bit more debugged). We are working on issue. At the beginning we wanted to cancel the product, then we decided to go on and fix remaining bugs.
Reason is simple: it is really a beautiful addition.


About 48Khz: I strongly suggest to wait for 48/88 pack. Anyway the eq is working very well also at that frequency rate, because samples are very very good.


Yes MAC3 is a true revolution. You just tune the threshold, you raise the gain and it simply WORKS.You can engage a loudness war!

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Re: Ivory3 TBR on 12th-15th Sept

Post by heraldo_jones » Thu Sep 14, 2017 10:27 pm

giancarlo wrote: About 48Khz: I strongly suggest to wait for 48/88 pack. Anyway the eq is working very well also at that frequency rate, because samples are very very good.
Any ETA?
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