Acqua Effects troubleshooting and weird behaviour reportdavidgary73 wrote:Ivory3 Comp1B fail validation in Logic but pass in Studio One.
http://www.acustica-audio.com/phpBB3/vi ... 32&t=28860
If you detect weird behaviour or a possible bug in our Acqua Effect products line, we recommend you to contact us through our ticket system in order to track each inquiry.
For create a tech support ticket, log-in in your Dashboard and go Customer Area, Dashboard, Get Support and submit a ticket.
Remember that we need a detailed information about your system, the product and installer you are using, and step by step information about how to reproduce the reported issue in our test systems.
Don't be afraid to upload to a free cloud service audio clip examples, screen capture with settings or screen videos of your problematic audio session.
If you are having download issues, installation issues or authorization issues we recommend you first to read our on-line guide located in Board index, Acqua, Working with Acqua.
Note: please assign normal priority to your ticket, high and low priority is used only internally by our staff.