Ivory IAE-2 (Eq bundle)

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eaccin
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Re: Ivory IAE-2 (Eq bundle)

Post by eaccin » Mon Aug 24, 2015 11:12 pm

All right.

Ticket is still open, wrote for the 3rd time...

:|

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flipnautold
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Re: Ivory IAE-2 (Eq bundle)

Post by flipnautold » Mon Aug 24, 2015 11:23 pm

Here's my overview:

- waiting since 19.08. (5 days) for reply to use aqua...

Subject
Blue EQ: Maximum Licenses reached
Department
Licensing
Date
19.08.2015 19:50:34
Status
open



Subject
Honey: Maximum Licenses Reached
Department
Licensing
Date
20.08.2015 10:23:44
Status
open



Subject
Magenta: Maximum Licences reached
Department
Licensing
Date
19.08.2015 19:20:51
Status
open



Subject
Titanium licence is at maximum
Department
licensing
Date
19.08.2015 18:49:23
Status
open



answered where only questions / problems around nebula 3 server and they were serviced in a delay of around 12 hours.
Studio One on Intel i7 4790k.
Aquas i like are: Lime, Gold, Pink2412, Amethyst2, Honey

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Support
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Re: Ivory IAE-2 (Eq bundle)

Post by Support » Tue Aug 25, 2015 1:18 pm

To accelerate and simplify searches we need the number code not the date, for example: LICENSE-0000000000.
flipnaut wrote:Here's my overview:

- waiting since 19.08. (5 days) for reply to use aqua...

Subject
Blue EQ: Maximum Licenses reached
Department
Licensing
Date
19.08.2015 19:50:34
Status
open



Subject
Honey: Maximum Licenses Reached
Department
Licensing
Date
20.08.2015 10:23:44
Status
open



Subject
Magenta: Maximum Licences reached
Department
Licensing
Date
19.08.2015 19:20:51
Status
open



Subject
Titanium licence is at maximum
Department
licensing
Date
19.08.2015 18:49:23
Status
open



answered where only questions / problems around nebula 3 server and they were serviced in a delay of around 12 hours.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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flipnautold
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Re: Ivory IAE-2 (Eq bundle)

Post by flipnautold » Tue Aug 25, 2015 1:23 pm

of course:

LICENSE-0000000244
LICENSE-0000000241
LICENSE-0000000240
LICENSE-0000000239
Studio One on Intel i7 4790k.
Aquas i like are: Lime, Gold, Pink2412, Amethyst2, Honey

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eaccin
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Re: Ivory IAE-2 (Eq bundle)

Post by eaccin » Tue Aug 25, 2015 1:33 pm

here it goes again
Code LICENSE-0000000235

nayinian
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Re: Ivory IAE-2 (Eq bundle)

Post by nayinian » Tue Aug 25, 2015 2:13 pm

need help too..

LICENSE-0000000252

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eaccin
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Re: Ivory IAE-2 (Eq bundle)

Post by eaccin » Tue Aug 25, 2015 3:51 pm

Just let me know if you guys will be able to sort this out today.

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giancarlo
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Re: Ivory IAE-2 (Eq bundle)

Post by giancarlo » Tue Aug 25, 2015 11:35 pm

did they solve it?

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giancarlo
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Re: Ivory IAE-2 (Eq bundle)

Post by giancarlo » Tue Aug 25, 2015 11:38 pm

I pointed this topic to fabio: tomorrow in the morning he will evade them as first thing to do.
We'll try to add an other guy working on this task: there are many customers now and we need more people for answering this kind of requests

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Re: Ivory IAE-2 (Eq bundle)

Post by jfjer379 » Wed Aug 26, 2015 5:41 am

another vote for ilok here also
many of us hate to ask about getting a new licence hehe
I7 5820k • RME • Reaper64 • Win7 64 • Amethyst • Coral • Ebony • El Rey • Emerald • Gold • Honey • Ivory3 • Lemon • Lime • Magenta4 • Navy • Pearl • Pink2 • Pink Comp Bundle • Sand • Tapue • Titanium2 • White2 • N3s • N4

whsi
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Re: Ivory IAE-2 (Eq bundle)

Post by whsi » Wed Aug 26, 2015 6:04 am

[email protected] wrote:another vote for ilok here also
many of us hate to ask about getting a new licence hehe
Same here. iLok please !!!

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flipnautold
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Re: Ivory IAE-2 (Eq bundle)

Post by flipnautold » Wed Aug 26, 2015 8:48 am

giancarlo wrote:did they solve it?
... no. nothing happened. Yes... ilok would be great.
Studio One on Intel i7 4790k.
Aquas i like are: Lime, Gold, Pink2412, Amethyst2, Honey

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Re: Ivory IAE-2 (Eq bundle)

Post by Support » Wed Aug 26, 2015 11:49 am

flipnaut wrote:of course:

LICENSE-0000000244
LICENSE-0000000241
LICENSE-0000000240
LICENSE-0000000239
Reported.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Support
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Re: Ivory IAE-2 (Eq bundle)

Post by Support » Wed Aug 26, 2015 11:49 am

eaccin wrote:here it goes again
Code LICENSE-0000000235
Reported.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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fabio.migliorati
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Re: Ivory IAE-2 (Eq bundle)

Post by fabio.migliorati » Wed Aug 26, 2015 11:56 am

flipnaut wrote:
giancarlo wrote:did they solve it?
... no. nothing happened. Yes... ilok would be great.
Hi Philip,
sorry for the delay
licenses activated!

please. check your dashboard!

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