N4 finally available in Aquarius

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Re: N4 finally available in Aquarius

Post by Support » Tue Jun 19, 2018 12:12 pm

If you provide us not detailed information we will never able to answer you with details, we understand as details as the exact reason due product(s) is crashing and how to fix it.
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Enrique Silveti.
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http://www.acustica-audio.com

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Re: N4 finally available in Aquarius

Post by abuzaynab » Fri Jun 22, 2018 12:26 am

Hi there support. I did provide very detailed information, to the best of my knowledge, both in my ticket and here, of what happened and how crashes have been happening.

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Re: N4 finally available in Aquarius

Post by Support » Fri Jun 22, 2018 12:04 pm

Topic subject is N4 finally available in Aquarius. To report issues, problems, crashes with our products use help-desk not the forum.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Re: N4 finally available in Aquarius

Post by abuzaynab » Fri Jul 13, 2018 12:47 pm

Ok for your reference guys. If you have encountered similar problems with the updated N4/N4ZL that i have ^^^ and wish to return to the legacy version before the big update on March 28th 2018, the legacy installer you want to use is "Setup N4 OSX 1.1.003.0 rel L". rel M gets rid of N4ZL and rel N is the updated N4 just before the public update, but has bugs.
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Re: N4 finally available in Aquarius

Post by Support » Fri Jul 13, 2018 4:55 pm

abuzaynab wrote:
Fri Jul 13, 2018 12:47 pm
Ok for your reference guys. If you have encountered similar problems with the updated N4/N4ZL and wish to return to the legacy version before the big update on March 28th 2018, the legacy installer you want to use is "Setup N4 OSX 1.1.003.0 rel L". rel M gets rid of N4ZL and rel N is the updated N4 just before the public update, but has bugs.
And at the same time your N4 will be incompatible with Aquarius and ALL Acqua/Nebula libraries for N4.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Re: N4 finally available in Aquarius

Post by abuzaynab » Mon Jul 16, 2018 9:06 am

Support wrote:
Fri Jul 13, 2018 4:55 pm
abuzaynab wrote:
Fri Jul 13, 2018 12:47 pm
Ok for your reference guys. If you have encountered similar problems with the updated N4/N4ZL and wish to return to the legacy version before the big update on March 28th 2018, the legacy installer you want to use is "Setup N4 OSX 1.1.003.0 rel L". rel M gets rid of N4ZL and rel N is the updated N4 just before the public update, but has bugs.
And at the same time your N4 will be incompatible with Aquarius and ALL Acqua/Nebula libraries for N4.
Yes, this is true. But like i said "If you have encountered similar problems" and you wish to return Nebula to the version to before the update, this information of which release version to use will prevent anybody else wasting time and becoming confused as to what is going on.

I recently carried out a fresh install of the OS my computer, i used the "rel L" version of Nebula to ensure my old sessions load up and then updated Nebula via Aquarius, so i have the most updated version of Nebula and can load the new and stock libraries no problem, but i also have the old N4ZL working fine.

I am trying to be helpful to others by sharing this info so that it may help them understand any problems they may face.

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Re: N4 finally available in Aquarius

Post by giancarlo » Fri Jul 20, 2018 2:20 am

Old version is not compatible with new libraries (and they are many, just wait for them)

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Re: N4 finally available in Aquarius

Post by abuzaynab » Sun Jul 22, 2018 12:32 am

Sure, I understand that and that is indeed exciting! But this info is to help open old sessions with N4ZL instances.

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Re: N4 finally available in Aquarius

Post by giancarlo » Thu Sep 20, 2018 9:39 am

a candidate solution for n4 and n4 player loading acqua libraries is in production in aquarius. If you experience issues just revert to previous version in aquarius. You should be able to load your previous sessions now. Please consider this version a public beta. Normally we wait for a bit of betatesting but this time there is no time for that.

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Re: N4 finally available in Aquarius

Post by lbaldwin » Sun Oct 07, 2018 6:51 am

Same issue, Logic 10.4.2. But not seeing previous version of N4Player in Aquarius.

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Re: N4 finally available in Aquarius

Post by Support » Tue Oct 09, 2018 3:26 pm

lbaldwin wrote:
Sun Oct 07, 2018 6:51 am
Same issue, Logic 10.4.2. But not seeing previous version of N4Player in Aquarius.
We do not provide support via forums, please open a support ticket in Acustica Audio website support and help-desk section.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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