Aquarius - new download tool

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lubomba
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Re: Aquarius - new download tool

Post by lubomba » Mon Nov 27, 2017 5:08 pm

nice, thank you!

Unfortunately I will be away from tomorrow for the whole week and couldn't test and buy the plugins I am interested in during this weekend. Is there a chance that you extend the sales a bit?

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Re: Aquarius - new download tool

Post by Support » Tue Nov 28, 2017 5:48 pm

pending
- sand trial still missing
- we are fixing cobalt compressor au
- trial counters is sometimes reported wrongly. Ie you use the same serial you should use 2 licenses slot, it reports 1 but really it is counting 2. We are fixing it
- Sand trial still pending.
- Cobalt compressor AU (commercial) pending.
- Trial counters fixed.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

huubnotermans
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Re: Aquarius - new download tool

Post by huubnotermans » Tue Nov 28, 2017 11:13 pm

Hi support, just bought Diamond EQ, Lift and Amethyst. How long does is take before they show up in Aquarius to replace the Trials?
Thanks, Huub

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Re: Aquarius - new download tool

Post by giancarlo » Tue Nov 28, 2017 11:17 pm

There is a little problem with confirmation of orders but it's a consequence of the new antiddos system. We'll fix all pending ones tomorrow morning, sorry for the waiting

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Re: Aquarius - new download tool

Post by ce1909 » Fri Dec 01, 2017 4:57 pm

Without going through all these pages I have a few questions after using Aquarius.

First I no longer see any uninstall exes or options in Aquarius. So do how do I uninstall plugins now?

Also Aquarius lists folders that aren't used for plugins that I can't edit. I used the option, selected my vst folder & the plugins are now getting installed twice in 2 different folders!

How can I get this to only install the plugin once & to where my plugins reside?

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Re: Aquarius - new download tool

Post by ce1909 » Fri Dec 01, 2017 5:23 pm

Also my settings aren't being saved. I delete them, close-open Aquarius & all the old & wrong paths are listed again..How do I fix this?

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Re: Aquarius - new download tool

Post by Support » Fri Dec 01, 2017 6:16 pm

ce1909 wrote:Without going through all these pages I have a few questions after using Aquarius.

First I no longer see any uninstall exes or options in Aquarius. So do how do I uninstall plugins now?

Also Aquarius lists folders that aren't used for plugins that I can't edit. I used the option, selected my vst folder & the plugins are now getting installed twice in 2 different folders!

How can I get this to only install the plugin once & to where my plugins reside?
Uninstall in Aquarius is not possible yet. Delete manually files and folder in plugin destination folder.

Please, for duplicated folder installation, open a support ticket.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Re: Aquarius - new download tool

Post by Support » Fri Dec 01, 2017 6:17 pm

ce1909 wrote:Also my settings aren't being saved. I delete them, close-open Aquarius & all the old & wrong paths are listed again..How do I fix this?
If setting file is not saved, user in your operation system lack of write permissions. For further support open directly a support ticket from your dashboard.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

ce1909
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Re: Aquarius - new download tool

Post by ce1909 » Fri Dec 01, 2017 6:47 pm

Support wrote:
Uninstall in Aquarius is not possible yet. Delete manually files and folder in plugin destination folder.

Please, for duplicated folder installation, open a support ticket.
Thanks,
What about Aquarius Lite- should that be uninstalled first or completely?
Would that be part of the problem?

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Re: Aquarius - new download tool

Post by ce1909 » Sat Dec 02, 2017 5:23 pm

Anyone?
This app seems a bit hit or miss, I'm not sure I trust it yet. When can we expect it to be out of beta?
Also can I delete files I don't use or want that take up so much hd space?
I don't need any of the ZL or certain type models ( e.g. Ivory is 2.3GB & I only use one model)
Can I delete by hand w/o causing problems in Aquarus?
I've always done it in the past w/o issue but how about now?

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Re: Aquarius - new download tool

Post by rods » Sat Dec 02, 2017 8:44 pm

Any info about the install Paths? I´d love to install just in ONE directory, chosen by me.
Thanks

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Re: Aquarius - new download tool

Post by takboo » Sun Dec 03, 2017 8:03 am

First time I failed to install Lemon by ancient way that is download from dashboard and authorization via dashboard..why?..And second time I tried to use Aquarius from purchased page and then new Lemon files were installed in Acqua folder ALL separately :shock: It was unexpected.
Then I moved all of them to LEMON folder but Lemon didn't work (by authorization problem?) The "TV screen" showed nothing.Humm.I deleted all of them.
Third time I used Aquarius and changed setting of installation full path.I selected that Lemon folder directly and downloaded from purchase page.
Then every files were correctly downloaded into that Lemon folder and I loaded into my daw with no problem.My Lemon come to life!
I opened setting again I found user defined path was added automatically.
I wonder if it is specific case of my system or not but complicated anyway.

And I uninstalled Aquarius lite from App data-roaming-Acustica,but the exe files couldn't delete,I deleted them manually. :P

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Re: Aquarius - new download tool

Post by giancarlo » Sun Dec 03, 2017 9:16 am

rods wrote:Any info about the install Paths? I´d love to install just in ONE directory, chosen by me.
Thanks
Yes it does it

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Re: Aquarius - new download tool

Post by Support » Mon Dec 04, 2017 7:13 pm

- Cobalt compressor AU (commercial) pending.
Cobalt compressor (commercial), AU Logic validation, fixed in version E000 date 4 December 2017.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Re: Aquarius - new download tool

Post by djrustycans » Tue Dec 05, 2017 3:44 pm

I can’t seem to authorise the Amethyst III trial through Aquarius - in Logic it says it’s not authorised. On a different note, N4 was constantly crashing Logic after I installed the latest Acqua engine (1.4.200) so I rolled back to the previous version and now Violet fails the AU validation!

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