I'll try to write it again.
Thing is, I understand the idea of "we can't help you get perfect results with NAT". That takes time and skill, and if you would do that for every customer you don't have any time left. So I understand that, and no problem. I bought the tool, skills with the tool are my problem, not yours . That the software is a little rough around the edges is also no problem.
But certain features are just simply not there that are apparently in a different version which is frustrating. I managed to sample something (guitar cab) that sounds _awesome_ using the 'Distorted Pre (7 kernels) - stone3' session. Very happy with the results. Now I want that same session but with a switch / slider so I can capture multiple mic positions and blend/interpolate between them. Now suddenly that is not possible? But it IS possible for a 3rd party dev? Do you see how frustrating that can be?
It would be better if NAT was never specified in the marketing and product description. If you were only buying Nebula - a tool to reproduce sampled analog gear - it was no biggie. If NAT was in there 'as a bonus' and 'as is, no support' it would be no problem.
But NAT is clearly specified as an extra in the Nebula3 Pro package, and the version in Nebula Pro has more possibilities than the one in Free for example, so you market it as a tool to sell. You can't just remove it then later.
Once again, I don't 'demand' help with the tool (not at all). I want it to be fully there. You describe NAT3 as sampling multiple kernels and the THD. And the version in Pro has as extra feature over the version in Free that you can add knobs/sliders to the programs (the multi page in NAT3). But now I find out that the only programs I can make with NAT are either clean-with-knobs (3 kernels or less) or more kernels but then without knobs.... only because the session file is not there?! It just feels like you're holding out.
I'm very happy with NAT how it is and I don't want to see it go (well, if there are no bugs that make it stop working)... I just want all the sessions to be available.
Just for your information (and as said in this thread, and in my support ticket) 1.3.681 NAT3 refuses to deconvolve anything (offline). Downgrading to 1.3.636 makes it work.giancarlo wrote:nat was repaired several weeks or months ago. Current version should be 1.3.681 if I'm not wrong
So NAT was broken before (it would not start up), it got fixed, now it's broken again (it won't deconvolve offline).