N4 Crashes Pro Tools While Loading Up Session

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cpwade
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Re: N4 Crashes Pro Tools While Loading Up Session

Post by cpwade » Wed Jan 18, 2017 3:40 am

RJHollins wrote:IAMCRISIS,

Did you read this post:
http://www.acustica-audio.com/phpBB3/vi ... ead#unread

from the user, he says:
oh nice...

by the way after scrolling down trought these many pages i came across a info that was usefull and no more crash..

i changed the dsp buffer..it was 1024..and i've changed to 256 my normal buffer... and it works just fine no more crashes even with previous conflicting programs...

i don't know if that was the issue but it works now.
might this be useful ?
I can confirm that on PT 12.7 | OS X 10.12.2 | with only N4 rev F
"new engine" clean install at 256 buffer on an old test machine #1 I have been able to load, save, reboot and reload without any issues at all. Only 3rd party lib on this machine atm is Ho. I do not have N3 on this machine. I did find that hard linking the OS X directory- "repository" (it's on a separate drive) in OS X finder seemed to help the crashing on older revisions , D,E. I have become comfortable with the finder menu scroll after fighting that change for a week. Machine runs great. My 2c today. Milage may vary.
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Re: N4 Crashes Pro Tools While Loading Up Session

Post by cpwade » Wed Jan 18, 2017 5:26 am

Confirmed on machine 2. Same settings as above except buffer at 1024, no changes to xml, this is stock. Using Jus11 Rom Dict tweaks. Version F. N4 and N3 together with most of my libs loaded back in, I'm not using atldatapath, just rom pointers.. Working fine. No crashes. I have not stress tested but I'll do that when I load up in my studio machine.

*Edit- I did the libs cave man style and just dumped them over to program and vectors on N4 subtracting the INIT from N3.
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Re: N4 Crashes Pro Tools While Loading Up Session

Post by Support » Wed Jan 18, 2017 2:28 pm

Pro Tools crash is related with N4 INIT files and N4 protected libraries like CPCL v5.

We are waiting a debug for new version.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Re: N4 Crashes Pro Tools While Loading Up Session

Post by IAMCRISIS » Fri Jan 20, 2017 2:17 am

I'm going to be downloading the latest version and checking to see if it works. Any particular things o have to do? Or do I just install the new version over the old one? Thanks for the help guys.

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Re: N4 Crashes Pro Tools While Loading Up Session

Post by giancarlo » Fri Jan 20, 2017 2:48 am

If you experience crashes just raise a ticket
They will create init files using the old procedure and it will work (confirmed on many sessions we tested)

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Re: N4 Crashes Pro Tools While Loading Up Session

Post by IAMCRISIS » Fri Jan 20, 2017 7:09 am

giancarlo wrote:If you experience crashes just raise a ticket
They will create init files using the old procedure and it will work (confirmed on many sessions we tested)
Thank you brother!

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Re: N4 Crashes Pro Tools While Loading Up Session

Post by IAMCRISIS » Sat Jan 21, 2017 6:43 am

So I downloaded the latest version and followed the instructions. Created a brand new session. Loaded 4 instances of N4, saved the session and closed it. When I went to reopen the session. Pro Tools crashed. :(

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Re: N4 Crashes Pro Tools While Loading Up Session

Post by antago1 » Sat Jan 21, 2017 8:08 am

Same here. :roll:

Pro Tools 12.7 Mac OS X 10.9.5

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Re: N4 Crashes Pro Tools While Loading Up Session

Post by IAMCRISIS » Sat Jan 21, 2017 1:08 pm

So I just checked my support ticket and saw that they added new INIT files for me to download. I downloaded them and replaced the old ones and deleted all of the files in the "Temp" folder and BOOM, it's finally working. I can load a session with multiple instances without Pro Tools crashing while loading a session.

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Re: N4 Crashes Pro Tools While Loading Up Session

Post by RJHollins » Sat Jan 21, 2017 7:43 pm

Excellent !
8-)
i7-5820k, MSI X99A Plus, 16 GIG Ram, Noctua NH-D14, Win-7 Pro [64-bit], Reaper-64

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Re: N4 Crashes Pro Tools While Loading Up Session

Post by gus_vccs » Sat Jan 21, 2017 10:20 pm

IAMCRISIS wrote:So I just checked my support ticket and saw that they added new INIT files for me to download. I downloaded them and replaced the old ones and deleted all of the files in the "Temp" folder and BOOM, it's finally working. I can load a session with multiple instances without Pro Tools crashing while loading a session.
Same here. Thank you, AA.

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Re: N4 Crashes Pro Tools While Loading Up Session

Post by Support » Wed Feb 01, 2017 11:31 am

N4 Pro Tools crash OSX/Windows when old session(s) is re-opened using protected Acustica Audio CPCL v5 library was debugged.

We are uploading files for beta test and fix will added into coming 1.0.014 version.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Re: N4 Crashes Pro Tools While Loading Up Session

Post by Support » Mon Feb 13, 2017 1:47 pm

Fixed in version 1.0.014.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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