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Re: EAR reverbs won't load

Posted: Thu Jun 01, 2017 7:48 am
by drumsareme
Same with me Mirco !

Tried contacting you for last week and no reply.

I need auths for rooms and halls

Thanks

Re: EAR reverbs won't load

Posted: Mon Jun 05, 2017 9:07 pm
by Mirco
drumsareme wrote:Same with me Mirco !

Tried contacting you for last week and no reply.

I need auths for rooms and halls

Thanks
I guess I have helped you both via the support tickets ?

Since I have tried to managed to help everyone with the authorizations. There are two cases it could be wrong:

1.) Old version trying new AUT
2.) New Version using old AUT (system) (using old SER files)

Please make sure to send me a fresh and new SER-file when I am try to help you and generating AUT files offline.

Thanks you very much!

ciao
Mirco

Re: EAR reverbs won't load

Posted: Sun Aug 19, 2018 3:40 am
by trickster
Anyone know if Mirco is still around? Have tried the AITB support email and PM but nothing doing.

I'm also trying to get EAR (full series) / Phonocamptica 1 and 2 authorized.

Lots of my old sessions use these so I'm kinda stuffed until I can get these going :roll: .

Re: EAR reverbs won't load

Posted: Thu Aug 23, 2018 9:15 pm
by Mirco
Hi Trickster!

We are still alive and kickin' 8-)

Could you please be so kind and send me your request via PM here - since I got some e mails which bounced back in the last weeks.

We are still answering support tickets asap!

Thank you!

ciao
Mirco

Re: EAR reverbs won't load

Posted: Fri Aug 24, 2018 8:01 am
by trickster
Awesome. PM has been sent!

Re: EAR reverbs won't load

Posted: Mon Sep 17, 2018 5:20 am
by biscoglio
I can't get my EAR libraries or Mammoth to authorize either... Every time I upload the .aut file I receive an error message stating the file is too large... Can you help us out Mirco?

Re: EAR reverbs won't load

Posted: Mon Sep 17, 2018 8:59 pm
by plexus
I only have the EAR library with spaces, ambiances, etc. I am on a mac with Logic. N4 latest AU version. I havent tried these libraries since getting N4. I decided to try based on this thread and fully expected they wouldn't load. But they did and work fine. I got not errors with either the short or really long ones. I only tried 44k. :ugeek:

Re: EAR reverbs won't load

Posted: Wed Nov 07, 2018 7:48 pm
by biscoglio
Still never got any assistance via PM or support ticket. Guess it’s time to abandon my AITB products. This is another example of a time it’s better to invest in hardware because now I paid for something that can’t be used...

Re: EAR reverbs won't load

Posted: Thu Nov 08, 2018 12:51 am
by SWANG
^support ticket here won't help you as aitb is 3rd party developer. you may want to contact either at [email protected] or via this page:

https://www.analoginthebox.com/contact.php

Re: EAR reverbs won't load

Posted: Fri Nov 09, 2018 6:43 pm
by biscoglio
Yes - thanks, I’ve done both quite a while ago now. Oh well, I’m gonna stick with the Acqua stuff especially since I’ve so heavily invested already

Re: EAR reverbs won't load

Posted: Fri Nov 09, 2018 7:15 pm
by SWANG
^gotcha. here's hoping micro responds just the same. his ear rooms library is fantastic...

Re: EAR reverbs won't load

Posted: Tue Nov 13, 2018 10:21 pm
by Mirco
biscoglio wrote:
Mon Sep 17, 2018 5:20 am
I can't get my EAR libraries or Mammoth to authorize either... Every time I upload the .aut file I receive an error message stating the file is too large... Can you help us out Mirco?
Hi and sorry for not being alarmed earlier! But I do most of the support at [email protected] since it getting to crowded when scanning all social media chats and forums.

You don't need to upload and AUT file! You will need to upload a SER file that's also why you get the error message: file is to large.

Could you please try that first. If this will not help you I will assist you in generating AUT files offlline.

Thank you!

ciao
Mirco