AITB: how to buy from their website?

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constantin.aliferis
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AITB: how to buy from their website?

Post by constantin.aliferis » Wed Jan 21, 2015 5:41 am

and where are the prices?

and why they do not respond to support requests
about it? I send a support request, got back a ticket
8 days ago, but no actual answer.

I also saw a recent question posted on their facebook
(without reply).

What is going on????????

mtalavera
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Re: AITB: how to buy from their website?

Post by mtalavera » Wed Jan 21, 2015 6:33 am

He could have removed purchasing due to the new EU rules that was discussed extensively in this post:


http://www.acustica-audio.com/phpBB3/vi ... 13&t=28597


I think a few developers needed to figure out how to handle things. I've purchased from AITB on a few occasions and there was always a button to purchase the products on the top right of each page. I don't see that there now either for any of their products. I'm guess it is just temporary.

I don't know how long it has been since you contacted them, but give a few days.

constantin.aliferis
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Re: AITB: how to buy from their website?

Post by constantin.aliferis » Wed Jan 21, 2015 6:41 am

mtalavera wrote:He could have removed purchasing due to the new EU rules that was discussed extensively in this post:


http://www.acustica-audio.com/phpBB3/vi ... 13&t=28597


I think a few developers needed to figure out how to handle things. I've purchased from AITB on a few occasions and there was always a button to purchase the products on the top right of each page. I don't see that there now either for any of their products. I'm guess it is just temporary.

I don't know how long it has been since you contacted them, but give a few days.
Thanks for your reply. It may indeed be the vat thing.
A note explaining this on the website would be nice.

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Re: AITB: how to buy from their website?

Post by Support » Wed Jan 21, 2015 1:43 pm

Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

Mirco
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Re: AITB: how to buy from their website?

Post by Mirco » Wed Jan 21, 2015 5:10 pm

mtalavera wrote:
I think a few developers needed to figure out how to handle things. I've purchased from AITB on a few occasions and there was always a button to purchase the products on the top right of each page. I don't see that there now either for any of their products. I'm guess it is just temporary.
Exactly this! We need to integrate new VAT rules into our website and store etc. also we need to figure some stuff around this with our tax accountant, so please be patient, this is temporary - we will be back to normal soon. thanks for your patience!

ciao
Mirco

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Re: AITB: how to buy from their website?

Post by Mirco » Wed Jan 21, 2015 5:12 pm

Mirco wrote:
mtalavera wrote:
I think a few developers needed to figure out how to handle things. I've purchased from AITB on a few occasions and there was always a button to purchase the products on the top right of each page. I don't see that there now either for any of their products. I'm guess it is just temporary.
Exactly this! We need to integrate new VAT rules into our website and store etc. also we need to figure some stuff around this with our tax accountant, so please be patient, this is temporary - we will be back to normal as soon as possible. thanks for your patience!

ciao
Mirco

constantin.aliferis
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Re: AITB: how to buy from their website?

Post by constantin.aliferis » Thu Jan 22, 2015 7:07 am

Mirco wrote:
Mirco wrote:
mtalavera wrote:
I think a few developers needed to figure out how to handle things. I've purchased from AITB on a few occasions and there was always a button to purchase the products on the top right of each page. I don't see that there now either for any of their products. I'm guess it is just temporary.
Exactly this! We need to integrate new VAT rules into our website and store etc. also we need to figure some stuff around this with our tax accountant, so please be patient, this is temporary - we will be back to normal as soon as possible. thanks for your patience!

ciao
Mirco
Very happy to see the company is active.
Hopefully your new accounting implementation will not take too long...

privera
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Re: AITB: how to buy from their website?

Post by privera » Wed May 13, 2015 4:34 pm

Hi guys, just pushing a little bit the topic once again. :D Is there an ETA when purchases will be active again?
Already passed like 4 months and I don't see any movement in the site or the Facebook account.

I know that the VAT legislation is complex to adapt especially for small business like these, but I my case, I'm just looking forward to purchase from the shop.

Don't know if there is a work around, at least to get one library purchase any time soon. (privately ;) )

Please give us some news if any!

Thanks! :mrgreen:

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Re: AITB: how to buy from their website?

Post by Mysterygrimms » Wed Jun 03, 2015 5:15 pm

Would like to know this myself. I wanted to purchase the E.A.R. Reverb Bundle. Oh well....

alba63
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Re: AITB: how to buy from their website?

Post by alba63 » Sun Jun 07, 2015 9:00 pm

SO I add my vote for a quick relaunch of the shop too, want to get the Mammoth EQ asap.

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