Welcome steffenb. the authorization missing number is the same number that you will find in your .SER file after first load in your new computer if you open the file with notepad. Send us the .SER file or the screen shot yo us and we will send us a new personal custom key for your new computer.steffenb wrote:i also got the problem that nebula is not creating a .ser file.
windows 8 64bit
cubase7 64 bit
nebula 3 thru j bridge
this is what my screen looks like after initializing
6. Registration and activation
Nebula use a challenger response anti-copy authorization system. After first run Nebula will generate a .SER file in the plug-in support installation folder called NebulaTempRepository folder (in PC this path can be changed in the installation setup however is fixed in MAC and the path is Mac HD/Library/Audio/Presets/AcusticaAudio/Nebula3/). This file should be sent to Acustica Audio to generate a custom customer key, you can send in an attachment to [email protected] or upload in user area, my authorizations. A custom customer key will send from Acustica Audio for replace the demo key, removing any restriction so you will able to load any emulation preset. Be aware that the customer key is the INIT emulation preset that Nebula use for initialized and that means INIT emulation preset, customer key and INIT.N2V and INIT.N2P are the same thing.
You can get more information about Acustica Audio product registration and activation here, Acustica Audio Products Key F.A.Q.: http://www.acustica-audio.com/phpBB3/vi ... =viewtopic
IMPORTANT: To verify if a customer key is installed in your DAW, run Nebula and go to DISK page. If the are numbers under REGISTERED parameter your Nebula is unregistered.
IMPORTANT: If you plan to update your hardware or OS you will need a new key. If you install your old key will be a unequal between the .SER file and the custom customer key and Nebula will unable to detect that.
IMPORTANT: Acustica Audio custom key delivery takes less than 24 hours on working days and less than 72 hours on weekends.