Do not panic / The quick HELP thread

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enriquesilveti
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Re: Do not panic / The quick HELP thread

Post by enriquesilveti » Sun Jan 29, 2012 11:54 am

seems only .rar can be catched?
YES.
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Re: Do not panic / The quick HELP thread

Post by PenguiN42 » Mon Jan 30, 2012 5:21 am

Hi again,

I'm wondering if I can get assistance getting the authorization for my .ser file? My emails haven't been answered. I've attached the .ser file to this post.

Thanks!
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Nebula3.rar
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Re: Do not panic / The quick HELP thread

Post by giancarlo » Tue Jan 31, 2012 10:11 am

here
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Nebula3License.rar
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Re: Do not panic / The quick HELP thread

Post by PenguiN42 » Wed Feb 01, 2012 7:22 pm

Awesome, thanks! :)

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Re: Do not panic / The quick HELP thread

Post by stewart » Thu Feb 02, 2012 12:36 am

HI there,

Bought Nebula a few years back and have used it without issues.

I recently had to re-install windows (7/64bit) and re-installed nebula along with my libraries, etc. I ran the plugin and the .ser file was in the c:/nebulatemprepository where it always is. I ran the nebula3license.exe file I received back when I bought the program and it seems to have done its thing without a hitch.

However, when I run the plug-in I get the init page with none of my libraries and the mast page of the plugin displays CUSTOMER at the REGISTERED line(see attached screenshots below).

Since I am using the same hard drive and have only changed my video card I figured it was OK to use the same license key file.

I would appreciate your help as I have a project to complete this weekend. I am using Steinberg Nuendo 5.

Thanks you kindly in advance & cheers!

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Re: Do not panic / The quick HELP thread

Post by TranscendingMusic » Thu Feb 02, 2012 3:10 am

Stewart, have you clicked on the "INIT"? The menu should pop out there.
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Re: Do not panic / The quick HELP thread

Post by stewart » Thu Feb 02, 2012 8:43 am

Aye, caramba!

Thank you so much, Bob! And please excuse my stupid question. I had not upgraded nebula since I first installed it and was completely unaware that this feature was available.

Wow, that really makes my day, thanks again.

Cheers all!

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Re: Do not panic / The quick HELP thread

Post by TranscendingMusic » Thu Feb 02, 2012 8:19 pm

Nah it's not stupid, especially if one has been out of the loop for a while you wouldn't think to click on it, naturally.
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Re: Do not panic / The quick HELP thread

Post by rugunation » Tue Feb 07, 2012 1:02 am

Just bought Nebula Pro looking waiting for Customer Status... I already sent my .ser file.
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Re: Do not panic / The quick HELP thread

Post by enriquesilveti » Tue Feb 07, 2012 6:28 pm

rugunation wrote:Just bought Nebula Pro looking waiting for Customer Status... I already sent my .ser file.
Welcome rugunation.
Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SSD)
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