Purchases not sowing up in Aquarius

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bobdemaa
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Purchases not sowing up in Aquarius

Post by bobdemaa » Thu Aug 30, 2018 2:02 am

I have purchased a fair amount of plug-ins in the past. My most recent purchase of Cream and the London Acoustics Tokyo Tube EQ are not showing up in Aquarius.

I have tried to manually download and install Cream, but the AUT isn't being recognized and Cream is still asking for authorization.

Tokyo Tube is not showing up in Aquarius, and the box link is broken, so Manual installation is not possible.

I am on a Mac. running Aquarius 1.2.611.

Curiously, Gold 2 did show up in my account and was installed fine, but why is Cream and Tokyo Tube missing from my purchased list?

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Re: Purchases not sowing up in Aquarius

Post by Support » Fri Aug 31, 2018 3:07 pm

Tokyo Tube is not showing up in Aquarius
Use the current correct syntax for your user-name for Aquarius log-in. For more details open a support ticket.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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