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indelible
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License

Post by indelible » Sat Sep 05, 2015 12:28 pm

Since it looks like nobody is reading emails at Acustica, I'll post my request here. I've already written 2 emails. I've got a new notebook and I need to move the Nebula 3 Pro license to it. Simple as that!

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Re: License

Post by Support » Sun Sep 06, 2015 1:26 pm

indelible wrote:Since it looks like nobody is reading emails at Acustica, I'll post my request here. I've already written 2 emails. I've got a new notebook and I need to move the Nebula 3 Pro license to it. Simple as that!
We read and replay emails from Monday to Friday in office working hours.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

indelible
User Level VIII
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Posts: 86
Joined: Fri Jun 11, 2010 12:10 pm

Re: License

Post by indelible » Mon Sep 07, 2015 1:58 am

Support wrote:
indelible wrote:Since it looks like nobody is reading emails at Acustica, I'll post my request here. I've already written 2 emails. I've got a new notebook and I need to move the Nebula 3 Pro license to it. Simple as that!
We read and replay emails from Monday to Friday in office working hours.
Yeah, I see it. First email was sent on 28/08/2015.
The second one on 02/09/2015. You should check your calendar.

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Re: License

Post by Support » Mon Sep 07, 2015 9:24 am

We don't track emails, If you need pre/post sales support contact Sales department*. If you need (post sale) licenses support contact Licensing department*. If you need (pre/post sales) technical support contact Tech Support department*.

* Use ticket system from your Dashboard.
If you already did it. Post here your ticket code/number.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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