Version 1.3.712 (windows)

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giancarlo
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Re: Version 1.3.712 (windows)

Post by giancarlo » Mon Apr 28, 2014 5:47 am

open a ticket!

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Re: Version 1.3.712 (windows)

Post by Support » Mon Apr 28, 2014 9:56 am

bolanath wrote:Hi! I cannot setup Nebula3 free Version 1.3.712 (windows).System say-file maybe damaged.
Setup Nebula3 free x64 is ok! :?
Download again. Send us the MD5 in order to check it, but thru a support ticket.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Re: Version 1.3.712 (windows)

Post by Support » Mon Apr 28, 2014 10:04 am

JDavies wrote:I have installed the new 712 X64 server version (and pro bundle) on Windows 81 64 bit. The right version shows up in projects just not on the server icon in the task bar. ( and boy is it fast to load!)

cheers
Jeremy
Tested today. Nebula3 Server 1.3.712 install Nebula Server 1.3.712. Please re-check in your computer.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Re: Version 1.3.712 (windows)

Post by JDavies » Mon Apr 28, 2014 2:31 pm

Ok I installed it again and worked out the exe I was running had a different name that I had loaded into the windows start folder ( I have the server running continuously). I have recreated the shortcut and it is all good now.

Cheers
Jeremy

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Re: Version 1.3.712 (windows)

Post by tas » Tue Apr 29, 2014 2:05 pm

I am also having problems with my installation. But this may be due to wrong paths initially, so I want to make a clean install. The question is which installers should I use. Which for basic (cannot see it in my dashboard).
Also should I keep the ser file or do I have to authorise again?
thanks

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Re: Version 1.3.712 (windows)

Post by giancarlo » Tue Apr 29, 2014 6:54 pm

send a ticket specifying which product you bought, so enrique will address to the correct installer

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Re: Version 1.3.712 (windows)

Post by Support » Tue Apr 29, 2014 8:53 pm

tas wrote:I am also having problems with my installation. But this may be due to wrong paths initially, so I want to make a clean install. The question is which installers should I use. Which for basic (cannot see it in my dashboard).
Also should I keep the ser file or do I have to authorise again? thanks
Setup will install core OS files. You need to reinstall your key.
Upgrade will only update DLL(s) files in PC and .VST/AU components in OSX. You don't need to reinstall your personal key.

You only need request a new personal key if you have a new computer or new OS.
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

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Re: Version 1.3.712 (windows)

Post by k47_ » Wed Apr 30, 2014 6:43 pm

Thanks a lot guys! I Appreciate it!!

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Re: Version 1.3.712 (windows)

Post by jkervin » Fri May 09, 2014 4:39 am

OSX, please :)

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Re: Version 1.3.712 (windows)

Post by giancarlo » Fri May 09, 2014 5:59 am

current 711 for mac osx is equivalent to windows 712. The issue was on windows side only. We are betatesting 718, it will be released in next week

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