ticketing system;"Bad Behaviour is found."

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Scottf
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ticketing system;"Bad Behaviour is found."

Post by Scottf » Tue Feb 25, 2014 2:33 pm

hello???

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giancarlo
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Re: ticketing system;"Bad Behaviour is found."

Post by giancarlo » Tue Feb 25, 2014 3:39 pm

eh????

Scottf
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Re: ticketing system;"Bad Behaviour is found."

Post by Scottf » Tue Feb 25, 2014 3:59 pm

Noticing the ticket system is stated as now functioning;
I tried submiting a ticket from my dashboard, tried twice, both times got a message, following submit-"Bad Behaviour is found."

Scottf
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Re: ticketing system;"Bad Behaviour is found."

Post by Scottf » Tue Feb 25, 2014 5:05 pm

ticket system not working for me! as described above, again

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Re: ticketing system;"Bad Behaviour is found."

Post by Support » Tue Feb 25, 2014 5:53 pm

Scottf wrote:hello???
The new ticketing system is ready. Please use only this function to ask technical support. Don't use direct emails anymore:

Help Desk Link

Contact us to [email protected] only if you have issues
Best regards,
Enrique Silveti.
Acustica Audio customer and technical support
http://www.acustica-audio.com

Scottf
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Re: ticketing system;"Bad Behaviour is found."

Post by Scottf » Tue Feb 25, 2014 6:09 pm

this is becoming rediculous, think Im about to say au revoir,& get back to music


did "support" even read the very last message about the persisting problems with the submit tickets!

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giancarlo
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Re: ticketing system;"Bad Behaviour is found."

Post by giancarlo » Tue Feb 25, 2014 6:51 pm

Support wrote:
Scottf wrote:hello???
The new ticketing system is ready. Please use only this function to ask technical support. Don't use direct emails anymore:

Help Desk Link

Contact us to [email protected] only if you have issues
:lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol:

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giancarlo
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Re: ticketing system;"Bad Behaviour is found."

Post by giancarlo » Tue Feb 25, 2014 6:53 pm

ok, I'm reporting to antonello.

We are moving to other emails, on acusticaudio.net, but they are not ready yet.

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Antonello
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Re: ticketing system;"Bad Behaviour is found."

Post by Antonello » Tue Feb 25, 2014 7:56 pm

Scottf wrote:this is becoming rediculous, think Im about to say au revoir,& get back to music


did "support" even read the very last message about the persisting problems with the submit tickets!
Hi Scott,
we add the email for this first phase to manage issues as the your.

Can you send to me ([email protected]):
- the text you are writing
- a screenshot


Thanks

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