No .ser file?

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jklarsen
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No .ser file?

Post by jklarsen » Tue Oct 11, 2011 7:43 pm

Hello,

I have just installed Nebula Pro on my intel mac Lion.
The plugin loads fine, but says that it hasn't been authorized, but i am unable to find any .ser file.

I know that it should be in my Macintosh HD:Library:Audio:Presets:AcusticaAudio:Nebula3 folder, but it isn't there.

Do you have any tips?


Kind regards...Jan

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enriquesilveti
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Re: No .ser file?

Post by enriquesilveti » Tue Oct 11, 2011 8:56 pm

Send us a screen shot with your Nebula DISK page.
Enrique Silveti.
Acustica Audio customer and technical support.

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jklarsen
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Re: No .ser file?

Post by jklarsen » Tue Oct 11, 2011 9:10 pm

Hello again.

I get this when i add nebula as a plugin in Logic 9.
Addingplugin.jpg
Addingplugin.jpg (87.61 KiB) Viewed 1357 times
When loading a logic project that already has the plugin i get this window.
LoadedinLogic.jpg
LoadedinLogic.jpg (79.06 KiB) Viewed 1357 times
And when clicking on Disk the plugin and logic crashes....


Please let me know if you need any more info.


...Jan

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Re: No .ser file?

Post by sibon » Tue Oct 11, 2011 10:08 pm

Hi!

I've got the same problems - maybe the problem is Mac OS X Lion 10.7.1 and Nebula?
Please let me know if you find a solution.

Sibon ;)

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Re: No .ser file?

Post by giancarlo » Tue Oct 11, 2011 10:15 pm

strange... send the serial of your apple menu. Lion is not supported

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Re: No .ser file?

Post by jklarsen » Wed Oct 12, 2011 7:33 am

I am not sure what "serial of apple menu" is?

...Jan

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Re: No .ser file?

Post by enriquesilveti » Wed Oct 12, 2011 7:20 pm

Enrique Silveti.
Acustica Audio customer and technical support.

MBP 11.5 (i7-4870 | 16 GB | 512 SSD)
SP4 (i5-6300 | 8 GB | 256 SSD)
UFX | Lyra2 | USBPre2
VM U16 | VM Win10 CU | VM OSX 10.12
N4/NAT4 | SPX3 | RX6 | LN2C | Smaart8 | R5 | PT12 | PX10 | NIK5

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Re: No .ser file?

Post by jklarsen » Wed Oct 12, 2011 8:39 pm

I will try to make a SnowLeopard installation instead....

When will Lion be supported?


...Jan

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Re: No .ser file?

Post by jklarsen » Fri Oct 14, 2011 11:33 am

Hello again,

Installing it on SnowLeopard didn't reveal any .SER file,
so my question is if i am looking in a wrong folder.
I have been looking in these folders.
Here:
Screen Shot 2011-10-14 at 11.29.26 .png
Screen Shot 2011-10-14 at 11.29.26 .png (59.77 KiB) Viewed 1256 times
And here:
Screen Shot 2011-10-14 at 11.30.09 .png
Screen Shot 2011-10-14 at 11.30.09 .png (44.42 KiB) Viewed 1256 times
Is this correct? (apart from the missing .ser file)

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Re: No .ser file?

Post by giancarlo » Sat Oct 15, 2011 7:49 am

I don't understand why you have acustica/nebula3 folder there... anyway send your mac serial

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