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by Support
Thu Apr 02, 2020 9:35 am
Forum: Working with Nebula (N4, N4 Player)
Topic: Acqua support in N4
Replies: 2
Views: 59

Re: Acqua support in N4

N4 1.0.014 not support macOS 10.15.0 or superior.
N4 2.1.00x is under beta testing and will support macOS 10.15.4 or superior.
by Support
Mon Mar 30, 2020 9:31 am
Forum: Lime
Topic: Lime Channel Strip in N4 - Buttons issue
Replies: 5
Views: 164

Re: Lime Channel Strip in N4 - Buttons issue

Consider following the issue report procedure: https://acusticaudio.freshdesk.com/supp ... rt-ticket-
by Support
Fri Mar 27, 2020 12:47 pm
Forum: Lime
Topic: Lime Channel Strip in N4 - Buttons issue
Replies: 5
Views: 164

Re: Lime Channel Strip in N4 - Buttons issue

UAE = Universal Acqua Engine.
by Support
Thu Mar 26, 2020 11:09 am
Forum: Lime
Topic: Lime Channel Strip in N4 - Buttons issue
Replies: 5
Views: 164

Re: Lime Channel Strip in N4 - Buttons issue

You MUST use a superior UAE in N4 than Lime Acqua engine version.
by Support
Thu Mar 26, 2020 11:03 am
Forum: Working with Nebula (N4, N4 Player)
Topic: Buttons not functioning
Replies: 2
Views: 104

Re: Buttons not functioning

The current N4 is not compatible with macOS Catalina.
by Support
Tue Mar 17, 2020 12:21 pm
Forum: Ivory
Topic: How to save an own preset?
Replies: 1
Views: 1023

Re: How to save an own preset?

Use open preset file system as FXP, encrypted preset formats might not work.
by Support
Tue Mar 17, 2020 12:20 pm
Forum: Working with Nebula (N4, N4 Player)
Topic: Is there a discounted upgrade to N4 from N3 pro with server?
Replies: 16
Views: 3841

Re: Is there a discounted upgrade to N4 from N3 pro with server?

About Nebula2 and Nebula obsolete line products read: https://www.acustica-audio.com/pages/le ... e-products
About current products as N4 contact sales department directly.
by Support
Tue Mar 10, 2020 1:38 pm
Forum: Other things
Topic: Offline installation of Acqua plugins
Replies: 2
Views: 2415

Re: Offline installation of Acqua plugins

No, it is currently not possible.
by Support
Sun Feb 23, 2020 7:30 pm
Forum: Working with Acqua
Topic: feat. req.: dynamic latency / latency switch
Replies: 3
Views: 1178

Re: feat. req.: dynamic latency / latency switch

We would like to implement it, but first should be available on Stenberg VST3 SDK (or superior...), so you should request it to Steinberg and not to us.
by Support
Wed Feb 19, 2020 8:00 am
Forum: Working with Acqua
Topic: feat. req.: dynamic latency / latency switch
Replies: 3
Views: 1178

Re: feat. req.: dynamic latency / latency switch

Plug-ins with different ids, as regular non-ZL and ZL versions, are different plug-ins, so you must copy the settings.
by Support
Mon Jan 20, 2020 3:18 pm
Forum: Working with Acqua
Topic: All of my acustica plugins are suddenly crashing
Replies: 1
Views: 942

Re: All of my acustica plugins are suddenly crashing

This is not a support platform. Use directly support section on main website.
by Support
Thu Dec 05, 2019 12:35 pm
Forum: Other things
Topic: Amount of money spent?
Replies: 2
Views: 698

Re: Amount of money spent?

Online forums are not a support platform. Please open a support ticket.
by Support
Thu Dec 05, 2019 12:33 pm
Forum: Other things
Topic: Manual
Replies: 5
Views: 1903

Re: Manual

Online forums are not a support platform. Please open a support ticket directly.
by Support
Wed Dec 04, 2019 12:57 pm
Forum: Other things
Topic: Manual
Replies: 5
Views: 1903

Re: Manual

All user manual link is in Aquarius, product page.
by Support
Mon Dec 02, 2019 12:18 pm
Forum: Working with Acqua
Topic: Acquas and automation - missing parameters
Replies: 1
Views: 512

Re: Acquas and automation - missing parameters

This is not a support platform, please use support to report errors.