Search found 5 matches

by julianvalin
Tue May 29, 2018 11:31 am
Forum: Working with Nebula (N4, N4 Player)
Topic: Support taking a very long time to resolve my N3 activation
Replies: 5
Views: 430

Re: Support taking a very long time to resolve my N3 activation

So I totally removed Nebula 3 from the system (having backed up all files) and reinstalled, then copy the files from the ZIP it now loads perfectly (but there are no libraries I will try to reinstall them from the original archives they came from). It seems either my project I was loading, or some l...
by julianvalin
Tue May 29, 2018 10:51 am
Forum: Working with Nebula (N4, N4 Player)
Topic: Support taking a very long time to resolve my N3 activation
Replies: 5
Views: 430

Re: Support taking a very long time to resolve my N3 activation

Back to where it just was before it briefly worked again. (DAW crashes to desktop after "loading Nebula 3 Reverb")
Tried to repair install with admin rights and restore the files they sent.
Same result.
by julianvalin
Tue May 29, 2018 12:29 am
Forum: Working with Nebula (N4, N4 Player)
Topic: Support taking a very long time to resolve my N3 activation
Replies: 5
Views: 430

Re: Support taking a very long time to resolve my N3 activation

OK, so interestingly, I copied the files from their ZIP they had originally send on my main computer (for the second or third time) but instead of crashing the DAW Nebula is working again (wonderful). Now I just need to get that second one going properly (will update on ticket)
by julianvalin
Tue May 29, 2018 12:17 am
Forum: Working with Nebula (N4, N4 Player)
Topic: Support taking a very long time to resolve my N3 activation
Replies: 5
Views: 430

Re: Support taking a very long time to resolve my N3 activation

It only had the NEBULA3.SER I had sent them originally. It might be from moving an iLok or upgrading the Windows 10 to latest version triggered something.
by julianvalin
Mon May 28, 2018 6:32 pm
Forum: Working with Nebula (N4, N4 Player)
Topic: Support taking a very long time to resolve my N3 activation
Replies: 5
Views: 430

Support taking a very long time to resolve my N3 activation

18 days ago I tried to activate my Nebula 3 Server software and Support though did respond back and forth, takes a long time between replies, and at present, I am unable to use Nebula 3 at all. This is very frustrating for me. I could understand that you have some heavy workloads and a conference, b...